Privacy Policy
Last updates: August 8, 2025
At Arcana Plants (arcanaplants.com), we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website and services.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
When you create an account, place an order, or interact with our website, we may collect the following information:
- Name
- Email address
- Phone number (if provided)
- Shipping and billing addresses
- Order history
- Account login details (email and password, encrypted)
- Any data you voluntarily submit through reviews, blogs, or contact forms
2. How We Use Your Information
We use your information to:
- Process orders and deliver products
- Manage your account and saved preferences
- Communicate order updates, promotions, and customer service responses
- Improve our website and product offerings
- Display user-submitted reviews on product and blog pages (publicly visible)
3. Account and Data Deletion
You have the right to request the deletion of your personal data and account information at any time. To do so, please email us at info@arcanaplants.com with your request.
Upon receiving your request, we will:
- Remove your email, saved addresses, and order history from our systems within a reasonable time frame
- Retain only essential data required by law for accounting or legal purposes
4. Public Reviews and Blog Comments
Any reviews or comments submitted to our blog or product pages may be publicly visible to other visitors. Please do not share personal or sensitive information in public comments.
5. Cookies
We use cookies to enhance your browsing experience. Cookies help us:
- Remember your login session and preferences
- Track usage patterns and website performance
You can choose to disable cookies via your browser settings, though this may affect site functionality.
6. Data Security
We take reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.
7. Third-Party Services
We may use trusted third-party tools (like payment gateways or analytics services) to process data or transactions. These providers have their own privacy policies, and we encourage you to review them separately.
8. Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated effective date. Continued use of our website implies acceptance of these changes.
9. Contact Us
For any questions regarding this policy or your personal data, reach us at:
Arcana Plants
Email: info@arcanaplants.com
Website: www.arcanaplants.com